I don't use their subscription service; just several bags at a time when not travelling. Over several years and until recently, I found it simple to place an order, and I never waited more than two weeks (hey, the coffee is almost always roasted that week, can't complain).BUT they now changed the order page -- it is a mess. My favirite list has disappeared, ordering is very wonky, Can't figure out order w/out subscribing. Looks like I'm gojng elsewhere to order coffee.
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