I had a lot more respect for this online casino. Recently, when I played there, after depositing and betting on very popular slots, lost only. I had cashback calculation on my account available after I stopped, only needed to wait few hours to claim it. Next day I got email notice about my cashback and after it I logged in on my account, cashback was dissappeared. Support explained that it was not credited due calculation.. How there is logic when I have only got losses there and gameplay history is only with cent wins, gameplay was without bonus games. I can calculate how bonuses in a specific game usually gives with such a number of spins. I explained to the support that I have enough gaming experience in online casinos, having played those exact games and I can find at best 10 sites where I don't have an account with gaming history, only because they are still new casinos. The rest are simply banned in my country. Their calculation policy is not customer-friendly and for me they are just moneymakers. Why limit cashback at all, if it is not possible to win on this site anyway. They only give money to play, and the winnings from it are calculated somehow in their cashback calculation.In addition, support told that I have withdrawn more than lost, although I was not even verified, because one document was not suitable.. Are they taking account history also from their partner sites in calculation? Is it legit? For me it's only way that explains their information about my gameplay and withrawals. In this other site I am verified and have good history 😃. Anyway, dissapointing gameplay and no history in live chat!
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