I ordered Women's Massage Wedge Mules on 8/28/24 but didn't receive my order until 10/3. I ordered a size larger (9) based on other customer comments. I tried them on & they were too small. I wore them inside my house for a few hours & they aggravated my plantar fasciitis. When I contacted their customer support, their response "Dear buyer, as we are an international trader, the freight for returning the product needs to be borne by the buyer, which is very expensive, so we can apply for a discount code for you, and you can continue to keep the product, do you think it is OK? " When I responded that I can't wear them & would like a refund, I received this response: "Dear buyer, we are very sorry that our products are not satisfactory to you, we can provide you with a 20% discount code as compensation, hope you can forgive us, best wishes." Not acceptable! I will never by products produced overseas - China~. DO NOT PURCHASE FROM DRITNOW.COM!
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