Hello my Name is Mary Juarez I'm writing too this department again because I haven't got proof of my cancelation with this plan as of yet .through tex message or emails about my refund as well so I file a claim with my Bank on this matter .I've Talk too Miss Dorothy im still waiting on a response no phone call or email or tex message showing me proof of cancelation . Of this plan. The first one they put me on they canceled it themselves and give me my refund right away if the 96.oo and some change. Now on the plan they put on without my authorization . It wasn't until I talk too Miss Lucy that I decided too keep it .then I found out I didn't really need it because I had a warranty plan already so I call too cancel .when Miss Dorothy want me too send her proof that I did have warranty instead of just canceling my plan like I requested .on Jan 3rd I fax it in too her .and she told me everything was canceled I would get my refunds back but still nothing no refunds yet not proof this plan was canceled like I requested font want too call because of the customer service this place has is very rude they like to argue with you like Mr George did nice business just poor customer service and employees .we shouldn't have too prove nothing too no one why we want too canceled our plan I feel this was against my constitution rights as a citizen .too be treated like this and talk too the way I was all I want and been asking for is my refunds and proof the plan was canceled . This was it so I did file a claim with my bank too get my money back it shouldn't have too come too this and we as people shouldn't be treated like we on trail just respect our wishes .this how I feel .God bless you all
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DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you.
By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected.
Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!
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