Adding insult to injury. I bought a pair of DM sandals from their online store. I hadn’t really worn them, maybe 8 or 10 times max, when the buckle snapped in two. I emailed them. They asked for proof of purchase. Then photos. Then more photos. On and on. I provided everything they asked for. Then they came back and said I was out of warranty. Despite fact shoes were visibly almost unworn. And they could have told me that from their first email. They sold me a rubbish product, and then made it worse by their useless customer service. I won’t buy from them again.
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