I registered on the Vida XL platform two days ago, but I have been unable to access my account since then.I have already sent several emails requesting assistance, but I have not received any response so far. I have also tried clearing the website cache and using different browsers, but the issue still persists and I am still unable to log in.Additionally, I sent a message requesting a refund due to this unresolved problem, but again I have not received any reply.Could you please look into this matter as soon as possible and either restore access to my account or process the refund?I would appreciate your prompt response.
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