Been working with vidaXL since 2020Pros- Good 30 day return option.- Easy to set up- Big variety of products Cons- Customer service's fixed answers. They don't really read the email carefully. You need 2-3 emails to solve some issues. - Product quality can be improved. Lots of products arrive damaged.- Small profit margin. - Packaging is branded with Vidaxl logo.- Times to dispatch orders increased dramatically - No Parts available for many productsWe hope that things will improve and increase their standards quickly.
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