Customer service is hopeless, A customer wanted to return a product (unopened) and needed the item to be picked up. 3 weeks down the track the item still hadn't been picked up. We contacted the courier who had no record of a pick up and no consignment number. To top it off, Vidaxl b2b now charges the customer for all returns. Very unprofessional.
Claim your business profile now and gain access to all features and respond to customer reviews.
Start your online dropshipping business today. Sell 50,000+ vidaXL products to customers across the Europe, Australia and USA.
0% commission | International presence | Great discounts | Fast delivery
