I'm just giving 1 star because I can't give ZERO!I purchased two suitcase sets for a customer, and only ONE was delivered. After days of requesting a refund to my bank account for the missing item, they refunded it to the platform Wallet instead — a Wallet I never wanted to use and cannot transfer money out of.This was my first and LAST time using this platform.I had to refund my own customer, which means I’m now out of pocket twice, and even after explaining the situation repeatedly, the response was always the same scripted message.They force you to load money into their Wallet (there is no other payment option), and then they respond with:"Please note that this order was paid via wallet, and the funds have been returned to your digital Wallet."As if I had any other choice!Terrible experience. No accountability, no real support, and no way to recover my money.Avoid the headache!
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Dropshipzone is Australia’s leading B2B2C marketplace. Since 2012, we’ve been helping Aussie businesses start and scale with ecommerce. Launched by entrepreneurs for entrepreneurs, we’ve created an ecosystem that connects Aussie suppliers, retailers and customers. We help retailers scale without holding inventory and suppliers wholesale with ease. With Dropshipzone, it’s easy to build the ecommerce business of your dreams.See more
