No delivery of my sleep mask - I should have received it last week. Checking my parcel delivery via the tracking number is pointless as Yodel web page is offering conflicting information. This is an expensive item and I would have thought a more reliable delivery service would be used .Just an additional note after reading drowsy sleep company reply .It is worth saying that I lodged a Mastercard claim only after being redirected to to the Evri site by Drowsy customer service several times - it was obvious to me the parcel was never going to be located . An incredibly frustrating process , as I the customer, was having to shoulder the responsibility of locating goods I had paid for. Drowsy did refund me eventually after I had sent them a photo of the transcript of conversation with Evri stating that my parcel was lost. Mastercard claim was then returned to Mastercard I really hope that companies start to avoid Evri for deliveries - it’s the reason I have not ordered another mask , and try to avoid companies using this delivery service , based on multiple problems with parcels being “lost” with this carrier.
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