The service imposes high prices for its products, along with inflated shipping fees, and has policies that limit discounts for loyal customers. They abruptly ended their loyalty program and filled their rewards catalog with a narrow range of items that quickly sold out. I managed to redeem points for discount codes to use on their platform, but the service inexplicably allows only one code per order, and the shipping costs are so steep that a $10 code barely reduces the merchandise price by $1.47. I have $45 in codes that will remain unused because of the service's strict limitations and high shipping charges. To make matters worse, the platform requires credit card payments but adds an extra three-percent fee for using one. If this is how the service treats its customers, who would want to engage with them? (Just for clarity, I don't consume their product, but my spouse seems to enjoy it for some reason.)
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