Ordered thermal trousers. Got sent ordinary trousers. Great.Waited two hours on their ‘we will get back to you shortly ‘ helpline. Gave up.Tried messenger and email, same.Decided to simply return. Was told i had to pay the postage!!!Yes to rectify their errir i have to pay!I finally got a reply 4 hours later wanting photos. Sent them. More emails asking for photos. Sent them.Then told i didnt order thermals. Sent them proof i did. Thst was ignored, no apology.Told i had to pay for the postage.Hopeless. Needless to say i will never order anything from them again.
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