If you are seeking any level of customer service, steer clear of this company. Their phone contact and app just lead you in circles. It’s nearly impossible to speak with an agent or get any contact information. My WiFi is down, so I now have to travel to a store to file a complaint. I will be switching providers immediately, although I’m unsure if the alternatives are any better. For a supposedly progressive country, it’s disappointing that their mobile operators seem stuck in the past. AVOID!
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Emirates Integrated Telecommunications Company, commercially rebranded as du in February 2007, is one of the two telecom operators in the United Arab Emirates.