If you’re considering using this internet company, save yourself the trouble. Their agents promise “special discounts” and “exclusive deals,” but once you sign up, they disappear. There is no follow-up, support, or accountability. Even after taking a new plan at their insistence, I’m bombarded with calls for “new deals” as if they don’t remember who I am. The lack of coordination among staff is astounding. This company needs to improve training, stop misleading customers, and understand what service means. Right now, it’s a chaotic mess.
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Emirates Integrated Telecommunications Company, commercially rebranded as du in February 2007, is one of the two telecom operators in the United Arab Emirates.