We have been a Duda agengy for years. It’s reliable and works well for most basic sites. However, Im leaving 3 stars because while the platform is excellent for quick builds and even customization for sites that require more advanced design, they have changed pricing schemes several times for agencies - leaving core api features as part of custom quoted plans that are cost prohibitive. Additionally, the e-commerce native store they added is still not fully usable for any business that needs an api integration - for example data points are missing from the schema. Contacting support is a slow process which involves having to explain even advanced issues to first level support agents multiple times in multiple ways before it is escalated to a developer and even then it’s backlogged or takes weeks to fix. This is a good, reliable platform for your basic sites as an agency but if there were a competitor that built something similar with more open api at the same price I would switch.
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Duda is a web design platform for companies that offer web design services to small businesses.
