I would have rated them NO START if there was...HORRIBLE HORRIBLE. and this is what they had to say:"Hi,Thank you for email. I am replying on the behalf of accounts dept. we have reviewed your claim for refund.Unfortunately your request of refund does not qualify for our Money Back Guarantee policy.The money-back-guarantee is not valid in the following cases:Our Guarantee Policy does not apply to Adobe, Peoplecert, ITIL, F5 Networks, SAP, Nu-tanix and Oracle exams but you get in replacement for any other exam or Credit will be add for next purchase.If you have got the product sold at a reduced price or obtained it for free, then there is no refund claim"THEN WHY YOU SELLING THOSE IF YOU CAN'T REFUND AND YOU KNOW THE ANSWERS ARE WRONG????
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