I ordered 2 side tables via Black Friday sale in November. There was no communication from Dure other than the sales invoice, their courier communication was abysmal. I followed up as I thought it was a scam with 4 emails. They did respond to emails saying order was coming I asked to cancel order they declined offered refund once was received ( as it hadnt left the warehouse I could not understand issue ?) Eventually got order with a very damaged box - I was missing one marble table top and the other one was damaged. I have had no response from Dure design . Emails, Insty , FB messages ignored . I would prefer a refund, have acknowledged that I would pay for return ( under duress) or would settle for the table top so I can use second table. Very disappointed as its an Australian company and service is shocking - basically still waiting on response & spent $300 + on a non usable ( missing top) side table & a damaged side table
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