dvdbay.com

4.2
4.2 Based on 18 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Steve Hoffmann
Good product but AWFUL "customer service"

I've ordered from this company once before, and though their delivery times are ridiculously slow, they do have some films nobody else carries. HOWEVER, my second order went for weeks with no delivery and nothing on the "your order status" page. Finally after repeated attempts at contact I was told "your credit card was declined. You can order again with a different card if you like." Oh really? I've never had a credit card declined in "real life", and if it happens online due to a mistyped number or something, one is generally notified right away, not just a month later after repeated inquiries. Also they're really bad about responding to requests for information about one's order. Can't imagine I'd ever order from this outfit again no matter what they offer.

1
Date of experience: Nov 20, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More