DVD Inbox is in its infancy so I am giving them a 5-star review despite several hiccups I have experienced.I loved Netflix DVD and when they shut down I was devastated because many of the movies I want to watch are not available streaming, or I'd have to subscribe to yet another service just to watch it. But with DVD Inbox I can continue renting DVDs by mail. Here are some pros:- They're a young, small business, so they are determined to make things right when something goes wrong.- If you reach out to them with an issue or question, they respond quickly.- They have a large, excellent collection of movies and from what I understand are continuously adding titles to their inventory. - The website is fairly easy to navigate and they have taken a lot of inspiration from Netflix DVD so it already felt familiar when I made the switch.Some hiccups I have experienced, likely due to the age of the company as they work out kinks:- I've received one DVD that was scratched and unusable (but this happens and they were quick to resolve the issue).- Several DVDs have been lost in the mail, either on their way to me, or on their way back to DVD Inbox (When I reached out about this, every time they have been quick to fix the problem and have even sent me an extra DVD so that I can continue keeping up with my queue).- I've noticed a few glitches on their website like a title I returned months ago is still listed as "in transit" at the top of my queue.
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