We recently moved house for the first time in 21 years, so my husband and I were understandably apprehensive about the process. Rhunedd from the Pontypridd office and her team (Sarah) were outstanding in guiding us every step of the way.Rhunedd was extremely helpful and professional and kept us informed throughout the entire process. The chain became very tricky around five months in, and without Rhunedd taking the lead, I genuinely don’t think we would have completed before Christmas.We also encountered a last‑minute Land Registry issue, and Rhunedd went above and beyond to ensure contracts were exchanged on 19 December. She truly went the extra mile, allowing us to spend our first Christmas in our new home.Thank you so much — I would not hesitate to recommend DW Harris and would happily use them again.
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