For some unknown reason, my purchase was divided into two payments, but they tried to charge me the full amount instead of the second charge's balance. Their billing resembles phishing attempts. The information provided across the customer dashboard, support emails, and phone support was inconsistent and misleading. The phone representative was condescending and dismissive, insisting I didn't understand the difference between posted and pending charges.
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Design Within Reach is the source for fully licensed classics that are in stock and ready to ship at new lower shipping rates.