Worst service ever , my mother in law had stroke and had been admitted to hospital in Dublin so we submitted all the hospital documents to Etihad airways to freeze or cancel the flight ticket but the call operators are so bad that they dont know what to do and just keep on telling that they will review , today is there date of travel and even today they are coming back telling that they are reviewing documents , the staff is so lazy to review hosiptal document and issue refund of the ticket , i will never travel in Etihad again and wont recommend anyone to travel through this worst airlines
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