Where to start, Poor Communication at every turn. Has a claims case manager lie to my face not once but twice. Being sore at work, no actual injury, now a work over issue? No need for proof, no need for facts needing to be factual. “Balance of probability used” “You would have to say the employee wasn’t at work” for a rejection.When I presented facts, evidence, incidental reverence, evidence that it should have been an injury that showed up on scans, should have been the other arm. All irrelevant.Asked Chat GPT to be a claims officer it said probability sat at 10%.No longer for work place injuries, all for employees. Zero support for employers.
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