I am new to Dynacare, registered, various text verification codes, accepted my credit card no trouble, then could not log in to obtain my lab results. Called customer service, 36 minutes on hold being told "how important" I was and that "call volume was higher than expected". We all know this is a bold faced lie. This is a business decision on the part of Gamma-Dynacare to short staff the call Centre to save dollars at the bottom line and bold face lie to callers waiting for assistance, hoping callers are just not bright enough to know the truth. This speaks to the integrity of the company, its values and how it sees it's clients and in truth how gullible they think we are. So not only is the wait and messaging disingenuous so too is by extension the insult to its customer base of being not only a low priority but presumably not intelligent enough to see through their deception.
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Provides community medical laboratory services, new testing developments, clinical trials services, employee health services and institutional services throughout the United States and Canada.
