First off, the MYO-GROW product is a complete scam. It does not work, and I fear the dark red capsule may actually contain a hazardous substance. Second, customer service is beyond terrible. I bought the product with the express understanding that there was a 180-day trial period. I contacted them 10 times asking for return instructions and how to get my money back and all they would do is send me emails saying they were working on. Then, once I was outside the 180 window, they sent me an email saying I did not ask for the return in time. I have contacted my credit card company. This company is a fraud as far as I am concerned.
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