I purchased a vacuum cleaner and found it to be unsatisfactory after just one use. I attempted to initiate a return online, but faced delays and received an email informing me of the hold-up. I spent a considerable amount of time on the phone, including one day for 50 minutes before being disconnected, and another hour the following day. I was assured that a pick-up would happen today, yet I have received no updates from the delivery service or the company. When I reached out for assistance online, I was met with unhelpfulness and no reference number for the return. I am baffled by how this company continues to operate, and I will not be purchasing from them again. I've been trying for over two weeks to return this item and I'm feeling utterly defeated!
Claim your business profile now and gain access to all features and respond to customer reviews.
