Horrible experience. The item could not be delivered to me because my address was not provided by the dyson to the courier (only city name was provided). On my issue received an answer that the item when will be received by dyson back will be evaluated and if in good condition the money will be refunded. I did not see the item in my eyes and they are talking about valuation of condition of the item (what a blokes). Just mind blowing how disturbing and ridiculous it is the support and all the work by dyson. No item, no money. Sorry dyson, will avoid buying directly from you.
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