Horrible customer service. My dyson airwrap does not work and I'm dealing with them for 4 days already and its not resolving. They're asking dumb questions such as 'did you checked if your tool is charged' while its not even chargeable tool! Their chatbot says it takes 30 minutes for them to reply while I'm waiting for 3 hours for one single message. Worst customer support I've ever experienced, very hard to communicate since its only whatsapp or livechat, unconvenient.
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