Absolutely avoid this company at all costs - we were wondering the Cramlington shopping centre and came across new three piece recliner so we purchased the corner sofa version he called the warehouse said would be a week for delivery, week arrive no sofa to be then told we could have the 2/3 seater or the electric recliner at a discounted price and will arrive in a further week….week arrived we got the sofa only to fine out the corner part was broken so we have now been waiting approx 4 weeks now for them to contact “suppliers” to get this replaced for the original manual recliner we asked for, VERY poor communication, no comms or emails sent or sense of urgency. At this point we are requested a refund and can take this sofa back
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e-Sofa is a rapidly growing company, all our sofas are handcrafted to order right here in the UK in one of our own high-standard, quality-approved factories. For you this means a fairer priced, customised piece that you will love with the reassurance of having experienced professionals handling your sofa. Committed to provide sophisticated, high-grade furniture we work alongside independent creators allowing us to have more control over amendments you choose to make. For over 25 years our factories have brought comfort to thousands of happy customers through hard work and determination giving us a well earnt reputation for quality and service, which is why we are one of the leading sofa specialists in the UK.See more
