I ordered from Germany and was charged without any upfront information 30 Euros from EA`s bank HSBC for the payment transfer. This had increased my purchase price by 20%. I think this should be communicated upfront to a non-UK-customer.On top off one of my ordered fragrance bottles was broken and empty due to bad packaging. Good: Was offered an exchange right away - but it took 4 weeks and one reminder to finally get the replacement bottle.
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