The shop was busy both times I visited, and initially, it felt like the quote was a bit rushed — I imagine they get a lot of footfall from people just grabbing prices and never returning. Unfortunately, the measurements were taken down incorrectly, so when we returned, the price ended up being wrong for the amount of flooring we actually needed. That added £500 to the cost — not ideal — but even with that, it was still the cheapest quote from a company that had decent reviews. Our quote included removal and disposal of the old carpet and fitting of our beautiful volcanic ash herringbone laminate. They gave me reassurance that the fitter would be able to work around a fitted radiator cover and shoe cupboard.To be fair, although it was a bit of a rocky start, everything after that was spot on. The aftersales service was solid, and the guy who came to fit the flooring was brilliant — he arrived early across 2 days, was really respectful, cracked on with the job, no fuss, and did a fantastic job. He worked around things we were unable to move completely out of the house and handled the awkward spaces perfectly.I can be quite a fussy person and if there was something negative to find, I'd have found it. However, the finish is clean, the edges are perfect, and the whole place looks so good!! He even cleaned up after himself! Genuinely can’t fault the company and I’d happily use them again to carpet our stairs and bedrooms when the time comes.
Claim your business profile now and gain access to all features and respond to customer reviews.
Eagle Carpets is a family-owned business with over 40 years of experience in providing high-quality flooring solutions in Coventry. We are dedicated to offering exceptional customer service, expert advice, and premium carpets that transform your space.