Poor Delivery SLA I didn't want to leave a review. They done nothing to provide me a resolution! Nor took accountability. Nor respond to my query about WHERE their products are made! I placed an order on 13th December Now the 22nd December.No product. No delivery. They have chosen to partner with Royal Mail. Worse kind of courier. To deliver their products.Take zero accountability for their service. Keep referring you to their delivery timeframes.2nd - they ship their products from the US. Registered in the UK. 2 of their 4 core values are sustainability and Transparency Yet they FAIL to DECLARE WHERE their products are made!!! Just be honest..I placed my order 13th DecEarthly Derm company, it took 2 days to recieve information about the order.15th Dec the company is notified about the order.Package arrives in US on Dec 19, 2025 02:36 am**Arrived at origin facility**Following day.Dec 20, 2025 02:37am***Departed from sort facility***How exactly are you sustainable with this delivery method?Shame as the products are great..their ethics are wrong!
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