EarTune has been solid to deal with. No need for Customer Service conact, so can't comment, but service, delivery, etc. have been on point. One minor quibble, on the off-chance this is read by EarTune: Have been purchasing the "Giant" foam earbuds for my EarPod Pro's--a godsend as previously anything needing a seal my canals were too large for--can we get the ability to order just the earbuds without the accompanying case? I mean, I already have two and at this rate I'm going to wind up with a drawer full of them. Seems unnecessarily wasteful...
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Ear tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.
