Purchased a Lite subscription, got a confirmation email, but the system refused to register that my account had a Lite subscription. It continued to say I was on the "Basic"/free tier. Messaging their "live chat" did nothing and no one ever responded. I submitted to cancel the subscription, and they claim it's cancelled, but of course they do not refund the current month's fees. I believe this is their business model, to collect a single months' fees from users and not provide any services. The free tier does not give enough credits to generate anything, so one must purchase another sub to use the site.
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