This is the worst novated company. They took over kooya novated leasing and ever since then the communication to get something solved always takes at least 48hours. I paid my residue at the end of the lease and I have to chase up the ownership papers. I’m still chasing them after last payment August 25. I actually just remembered I didn’t recieve any acknowledgment that they received my last residue payment. I just finished ringing them again and again I have to wait 48hours to see if they have received my payment. I said lady I’ve paid and I just want to know the process. Not happy but I will come back with the outcome in a few days. Hopefully it’s a successful update
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