Booking with this app is quite frustrating. It feels excessive to book online! I thought it would be easier to avoid long queues for buying tickets. This was my first time purchasing a bus ticket online, but I still had to queue to get the bus number and pay an extra fee for it. Why wasn’t the bus number included in the ticket? Paying an additional fee feels like a scam. I paid for the ticket online, and then had to pay more just to get the bus number! This app is unhelpful. It would be better to queue and buy the ticket directly.
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The largest land and sea transport booking website in Southeast Asia.