NEVER HIRE A CAR FROM EASYCAR! I had to travel to England at short notice because I family member was seriously ill, flight was delayed and despite having my flight details, the car company (Drivalia car hire) called it a no show and cancelled my booking but kept all my money!! I was a lone woman stranding outside Manchester Airport at 1am. Took me nearly an hour via online chat to finally get a telephone number to customer service at EasyCar, where they gave the hire company the blame and said I had to wait 5 days to hear more. I sat alone in the airport until 6.30am, when Car Rental Village opened and I could hire a car from Avis (brilliant service, can't give them enough credit for their help and understanding) and get to the airport.6 working days later I still hadn't heard from EasyCar, don't have my money, tried to ring customer services and just got fobbed off. They will decide within 20 working days if I will get my £180 back, daylight robbery from a completely useless company who don't take responsibility for their part in the contact and who are really good at doing absolutely nothing. Use Avis, they are brilliant!!!!Booking nr. with EasyCar GB346270400
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