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Response to EFX’s Reply I appreciate the professional tone of your response, but it notably avoids

Response to EFX’s Reply

I appreciate the professional tone of your response, but it notably avoids addressing several of the most serious concerns raised in my review—concerns that prospective clients deserve clear answers to.

First, regarding performance expectations:
I did not claim returns were “guaranteed.” I stated—accurately—that Octane failed to deliver anywhere near its advertised historical averages over a multi-year period, including before the April 2025 macro events. Even using your revised 3–5% monthly framing, actual realized performance for many clients—including myself—fell dramatically short for an extended duration. Context matters, but outcomes matter too.

Second, on drawdowns and “unrealized” losses:
While drawdown is technically unrealized P/L, capital locked in deeply hedged positions for 8–12 months is economically impaired. Clients cannot deploy, rebalance, or exit without crystallizing substantial losses. Describing this as merely “uncomfortable” understates the real financial impact and liquidity risk imposed on clients for nearly a year.

Third—and most importantly—you did not address the core transparency concern:
In April 2025, EFX’s own Octane-linked account reportedly gained approximately 10% while a large percentage of client accounts lost between 5–30%. This discrepancy was observed by multiple clients and discussed openly—until those discussions were deleted and the MyFxBook pages were made private. Your response does not deny this divergence, explain it, or provide comparative data. Restricting visibility immediately after such questions arose reasonably raises conflict-of-interest concerns, regardless of intent.

Fourth, regarding community moderation:
Deleting posts that questioned performance differences and drawdown mechanics is not simply “reducing misinformation.” It removed the primary channel for clients to collectively understand what was happening to their capital during a crisis. Moderation without transparency erodes trust.

Fifth, on strategy design and adaptability:
Whether labeled “martingale” or not, the system continued to increase exposure and remain locked in adverse positions for 8–9 months with no observable adaptation. If Octane is designed to operate across full market cycles, clients deserve to know why it failed to normalize risk or drawdown over such an extended period—and what concrete changes, if any, were made to address this.

Sixth, on fees and incentives:
While participation is technically optional, many clients remained because exiting would lock in six-figure losses. Continuing to charge full monthly fees during a prolonged system breakdown—without suspension, credit, or performance-based relief—creates a clear misalignment between EFX’s revenue and client outcomes. That is a business decision, not a market inevitability.

Finally, on reviews:
I did not allege fabrication. I stated—truthfully—that I personally received solicitation requests for reviews after April 2025. That context is relevant for readers assessing the reliability of recent ratings, particularly while many dissatisfied clients feel trapped and hesitant to post publicly.

To be clear: automated trading always carries risk. I accepted that risk. What I did not expect was prolonged underperformance, reduced transparency, unanswered discrepancies between house and client results, and the normalization of nearly a year of extreme drawdown as “working as intended.”

Prospective clients should weigh these facts carefully—not just explanations, but outcomes—before committing capital.

I lost approximately $195,000 using Octane, alongside thousands of other clients still trapped in drawdown. The most alarming part is not the loss itself, but EFX’s continued insistence that a clearly failing system is “working as intended.”

— Jason

Date of experience: Jan 31, 2026