Very disappointed and would not recommend this manual provider. Why? Imagine you pick an USB with the desired manual on it. Quick delivery, nice. You cannot make the SW run and in the rest of the programs present on the USB have no mention about your car model (even though it was claimed the opposite). When you are asking for help from their website, it took them a week to respond. The response was an offer of. pdf file with manual on it. Perfect I thought. After 2 weeks of chasing them, the reply was that they are unable to provide me the .pdf manual. I have requested refund and sent back the USB. It has been 2 months and 4 reminders with a proof of postage and still no reply or action. Sad and disappointing. Reference : USB stick refund order no 265801
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