I reserved two cars in Milan. When the confirmation came in, one car had the wrong pick up timing (system's error). When called to rectify, the customer service person was so unhelpful and said "unless you can prove it's a system's change, I cannot do anything!" and wanted me to pay extra just to change the time to the one I booked originally!!
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EasyTerra Car Rental is an independent online car rental comparison agency. We compare the rates of well known international brands and combine them with the results of smaller local players, resulting in the best deals for everyone.
