Had an extremely positive experience from start to finish. Got quotes emailed and a text from Craig within the hour after filling out the web form pretty late a night. I was pleasantly surprised to learn it was not automated! Craig was very knowledgable and happy to answer my million questions later into the night which made me feel confident I was going with the right company. He explained what was required and once I submitted all information our installation was booked for the following day (another very pleasant surprise!!). Especially as our old boiler had completely broken down so we were completely freezing and desperate I couldn’t be more grateful for such speedy turnaround. Joe turned up today, ready to tackle the world, and the world he tackled. Lots of hurdles along the way (our boiler is not in the most ideal place, our flue is on an incredibly steep roof etc.) but not a single complaint from Joe he was always keen to find solutions and not just spew problems. He told us at the beginning of the day it’ll be a long job but he won’t leave until it’s finished, and he finished every last bit with complete attention to detail making sure everything was as perfect as it could be! Really pleased with the service and would 1000% recommend to anyone needing any boiler work done. Especially installations. In the best way possible I hope I don’t need to use EazyHeat again (aside from annual service) because I hope I will not have a broken boiler again anytime in the near future! It’s very clear they take great pride in customer service and it’s a breath of fresh air to experience a company who genuinely lives up to their promise of being customer centric.
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The Eazy Heat team offers the most competitive rates on the market, from general plumbing to planning and the installation of full central heating systems you can rest assured your in safe hands.
