As an Italian eBay customer buying from UK I am now aware that the eBay IOSS system is broken. The purpose of this system was to make it easier for customers to pay IVA, as eBay collects it at the time of purchase. We the recipients are not supposed to have to do anything to clear customs, or to pay any 2nd surprise lVA charges and Customs service charges on delivery; the package should be simply delivered to us as if the item were shipped from EU. This has failed on several of my eBay purchases recently.On a recent order I paid 17.61 € IVA at sale & 22.14 € IVA a SECOND TIME (double IVA) on delivery, for a total IVA payment of 39.75€ on an order costing 61€.The Italian Post Office will not issue a receipt for this 2nd payment saying the amount handwritten on the package is sufficient documentaion of the 2nd payment. Ebay says no it isn't offical documentation. Ebay with broken IOSS system will not refund either of these IVA payments without a postal receipt. The double payment of IVA is the result of the IOSS system which is not working. It is Ebay fault that I had to pay IVA twice.From this point on I will refrain from purchasing anything on Ebay outside of the EU until Ebay FIXES THE BROKEN IOSS SYSTEM.
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Su eBay puoi comprare abbigliamento, computer, cellulari, auto e moto, case, libri, dvd e molto altro all'asta o a prezzo fisso.
