It's been a known problem for months now that the link for cancelling your subscription does not work and loads endlessly. It says in multiple places on the website that subscriptions can be cancelled over email; upon emailing to cancel, 1 second later an email coming from an email address literally named "hello+canned.response" sends you a canned response that subscriptions cannot be cancelled over email and says to use the link that does not work. The product works well, but this is really frustrating.
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