Extremely Disappointing Experience – Unprofessional and UnfairII want to share my very disappointing experience with Eclipse Model Management.From the start last year in July 2024, I felt pressured into joining the Supreme Board, even though I wanted to downgrade to the £100 board. Eventually, I gave in because they told me I could pay in instalments, with payment due on 10th October 2024.When I realised I could not afford it, I emailed them on 11th September 2024 to explain my situation and then followed up with a phone call. The lady I spoke to reassured me it would be fine, but I never received any written confirmation.I emailed again on 10th October 2024, but got no reply. Despite this, on 27th June 2025 I received a welcome email from Alex (Model Booker). I had already contacted him on 14th June and forwarded him all my previous emails. He even told me to follow up with Eclipse about downgrading, which I did on 27th June — but once again, no one ever responded.Throughout this whole time, none of my emails were answered, and no one picked up the phone when I called (including yesterday and today).Then, to my shock, I received a threatening email on 27th August 2025 accusing me of breaching my contract and warning me of legal action unless I pay in full. This is despite the fact that I have: • Sent multiple emails going back to September 2024 • Tried to resolve the matter fairly and in good faith • Never received a single job or opportunity from EclipseThis experience has left me feeling scammed, pressured, and completely unsupported. I would strongly caution anyone considering working with this agency to think very carefully before signing anything.
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