ecobikecompany.com

4.6
4.6 Based on 114 reviews

Eco Bike Co. source the best e-bikes across the UK for our customers. We are committed to 5* customer service, we price match & offer fast & free shipping on all orders....

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Annie Rogers
Great Bike, Excellent Staff & Customer Service

I had researched for over a year for an ebike and I came across ecobike company. I called them to talk through my needs/concerns etc. and they recommended 2 bikes. I am now the proud owner of an Ampere Deluxe Step Through (large). The bike itself is absolutely brilliant and fits all the specifications I had asked for. I suffer from a muscle wasting thing so I could no longer ride my normal bike up the slightest of hills. This bike is a dream. I have clocked up about 30 miles in 2 days, into the wind and up some fairly steep hills without any bother. I have some panniers on the back that were full with a laptop, d locks etc and even with the extra weight it was not even noticeable. So that's enough about the bike. What stuck me about this company is the absolutely excellent customer service. Good old fashioned real people at the end of the phone willing to help. They sourced a local bike mechanic for me to set it up (& they were brilliant as well). I emailed & called with a lot of questions and they answered everything quickly and called me back were applicable. So thank you Sasha & Katie

5
Date of experience: Jun 30, 2022

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