Extremely poor and unprofessional service. My driving license file (ECO-039743) has been stuck for weeks with zero communication. I visited the centre, messaged them, called them repeatedly, even contacted customer care—no reply, no complaint number, no update, nothing. On top of that, my account doesn’t even show up in the app. This experience has been frustrating and completely unacceptable. People should be aware of how careless this company is when it comes to customer support.
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