I went to Mall of Emirates branch october 23, 2025 at 11:45 in the morning. I ask how to book an rta test, he just told me what site and thats it he go back to computer. He didnt even told me or giving me information. I open file at main branch and since alqouz open, im always taking the schedule from class to assessment there. And this is what happen i book for the rta october 25th 6 am in the morning. I reach home 3 am in themorning and sleep and wake up at 5am in the morning just to go to my rta exam and i was very happy and eager to finish my class because my baby will come. Suddenly the guy from there told me im not book there i was booked at main branch and he told me no one told me or inform me if i open the file from main i should take there. I said no no one even the guy from moe he should be the one whos asking me or communicating to me. And that time the same day i complain and now its friday nov 1. I follow up my complain and they said wait until monday, i dont like how you guys treat a customer. So please fix my complain and i want to finish my license. I complain from 25th october and i follow up today (nov 1) and still need to wait. I wasted my 9 days they have lack of communication to each other and mostly likely to customers.
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