The first time I ordered, the filter came so fast I’ve never experienced that before as I live on an island. When 5 months later a small crack formed in the base, there was a new one sent straight away, no extra cost. And the water is of a drinking quality that pushes every other filter out of the water. Plus, the container actually looks nice in the house! An absolute 10 on all levels. From service to looks to quality.
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