I paid $20.00 dollars to have a website building for my shopify store. I was told that my shopify store was too old for them to build the website.So I requested my money back after several attempts and email. And this is their response to my refund. "Hey James! Thanks for your response.When you say it did not work, did you encounter any issues or error messages? If so, kindly send us a screenshot. We can definitely help you out with your concern. Let us know if you have other questions/concerns.Have a good one! Best regards,John B.Ecom WebsitesOn August 18, 2035 James Howard Your product does not workYahoo Mail: Search, Organize, ConquerOn Mon, Aug 18, 2025 at 12:32 AM, John Ecom Websites Support (Ecom Websites)wrote:Hi James,We understand and respect your decision.I've just received feedback from our billing team regarding your refund request.As per management, we can only offer a 50% refund as we have spent $10 in regards to the resources used.We appreciate your patience and understanding regarding this matter.Let us know how you'd like to proceed.Looking forward to your response.Best regards,John B.Ecom WebsitesThis email isOn August 18, 2025 at 4:40:33 AM UTC, James Howard IT DOES NOT WORK! IT DOES NOT WORK! IT DOES NOT WORK!PLEASE REFUND MY $20.00. ASAPOn Sat, Aug 16, 2025 at 8:10 PM, John Ecom Websites Support Hey James!I hope this email finds you well and thanks for reaching out!We had experienced a high number of tickets that we are doing our best to clear out so we can help you as soon as possible.I understand the situation and will definitely help you out.Can you please try to clear your cache and cookies on your browser, use another browser or use incognito mode and try to access it again? Kindly use a laptop or desktop for activationLet us know if you have other questions/concerns.You can chat with us on our Official Website for faster responses or you can send us an email Have a good one!Best regards,John B.Ecom Websites[24VG1V-7X51V][24VG1V-7X51V][24VG1V-7X51V]Show trimmed content
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