Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire rotation. After being lied to on several other visits about whether they actually rotated the tires as they were asked to do, I decided to mark the tires. Nope! The business was closed for the day when we picked up the car but we had asked that the keys be put under the floor mat. When I called today to find out why they werent rotated I was given the excuse that the tires were cracked. NOT TRUE! This is the 5th time that they havent rotated the tires as they were supposed to do. The mechanics are very lazy and will drum up whatever excuse they can to keep from having to do this. Also they love to call you with a list of recommended repairsthat can run into thousands of dollars, especially if you are a female that has taken the car in for the work. On one visit they told my wife that her lug nuts were bad and wanted almost $200 to replace them. I purchased a complete set for less than $40. I could go on & on about these people being dishonest. If you do choose to do business with them DO NOT allow them to do any repairs without going to another mechanic to see if Conrads was lieing about what work is needed done. If youre a female DO NOT go there! This last visit will indeed be our last visit. Tired of the lies & attempted scamming. STAY AWAY!
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In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.
